Parsippany, NJ October 10, 2008 – IT departments will grow their use of outside partners for unified communications (UC) technology planning over the next two years, and these client engagements are direct avenues to growth for providers of professional... [read more]
Parsippany, NJ, September 17, 2008 -- As individuals increasingly demand unified communications applications in the workplace, the market for professional services across all business size segments will increase. This employee-driven proliferation of unified... [read more]
Parsippany, NJ, September 3, 2008 -- According to the T3i Group LLC's latest "InfoTrack for Converged Applications" (ICA) research report on the global contact center market, shipments of premises-based agent positions in the U.S. declined... [read more]
Parsippany, N.J., August 20, 2008 -- T3i Group LLC announced today that Donald Stuart will join the firm’s InfoTech division as Market Research Specialist. Stuart previously was a Research Director at Gartner, Inc., where he focused on network services... [read more]
Parsippany, N.J. Aug. 11, 2008 -- According to a recent InfoTech primary research study of the Small and Medium Business (SMB) market demand for Unified Communications (UC), about 70 percent of U.S. SMBs are implementing, trialing or planning to... [read more]
PARSIPPANY, N.J., Aug, 5, 2008 -- T3i Group LLC, an investor-backed company formed by financier Richard Dorfman, announced today that it has acquired the Telecom Intelligence Group (TIG) division of Access Intelligence. The acquisition closed on Aug. 1, 2008... [read more]
Parsippany, N.J. July 8, 2008 According to the latest Telecom Intelligence Group “InfoTrack for Converged Applications” (ICA) report on messaging, the 2007 global voice mail/unified messaging mailbox market grew 6.5 percent year over year, led by... [read more]
Parsippany, NJ, February 1, 2008 -- According to the latest “InfoTrack for Converged Applications” market-research report from The Telecom Intelligence Group, during the first half of 2007, global messaging market growth was up 7.3 percent (in... [read more]
Parsippany, NJ January 15, 2008 According to the latest Telecom Intelligence Group report, “2007 Enterprise Converged Applications Market Analysis and Forecast,” which is part of the InfoTrack for Unified Communications program, enterprise belief... [read more]
PRWEB Parsippany, NJ January 4, 2008 According to the latest Telecom Intelligence Group "InfoTrack for Enterprise Mobility" report, as smartphones become more advanced and network speeds become faster, the promise of full, portable mobility finally... [read more]
Parsippany, NJ December 14, 2007 Even though smartphone penetration at the enterprise level hasn’t topped 10 percent yet, a recent poll of enterprise wireless subscribers found 84 percent of respondents saying they use a smartphone, with BlackBerry the... [read more]
Parsippany, NJ December 7, 2007 According to the just released “InfoTrack for Enterprise Services –Professional Services Report, November 2007,” convergence and IP telephony (IPT), wireless, Internet, video, instant messaging (IM)... [read more]
Parsippany, NJ December 4, 2007 – According to a new report from The Telecom Intelligence Group “InfoTrack for Converged Applications – First Half 2007 Global Contact Center Report,” growth in contact center shipments for the CALA... [read more]
Parsippany, NJ, November 26, 2007 – According to an exclusive special report now available from TelecomWeb, Google’s recently announced “Android” is “just another mobile Linux,” rather than any real technical... [read more]
Parsippany, NJ (PR WEB) November 7, 2007 – According to new research from The Telecom Intelligence Group's "InfoTrack for Enterprise Services (IES)," large systems integrators and managed-service providers are beginning to move below the first... [read more]
Parsippany, NJ (PR WEB) October 9, 2007 – At a high level, the overall market for enterprise professional services is strong, and extraordinary opportunities are emerging in convergence professional services. According to a recently released forecast... [read more]
Parsippany, NJ (PR WEB) September 19, 2007 – The latest “InfoTrack for Maintenance Services Report” examines the impact of maintenance service and support on VoIP solutions and vendor selections in current and software model fashions... [read more]
PR WEB Parsippany, NJ August 30, 2007 According to the just released “InfoTrack for Enterprise Services – Managed Services Track, August 2007” report, most global subscribers to managed services are “very... [read more]
Parsippany, NJ PRWEB August 30, 2007 According to just-released “InfoTrack for Converged Applications” reports detailing 2006 global and North American messaging sales and market shares, the markets for voice... [read more]
PR WEB Parsippany, NJ August 16, 2007 According to the latest InfoTech “InfoTrack for Enterprise Mobility” report, with more smartphones being introduced into the market from the major handset OEMs -- coupled with a growing mobile... [read more]
PR WEB Parsippany, NJ August 15, 2007 According to InfoTech’s “2007 InfoTrack on Microsoft and Disruptive Convergence program: Enterprise and SMB Strategies for Implementing Microsoft’s VoIP Solution,” 46 percent of enterprises... [read more]
PR Web May 16, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center... [read more]
PR WEB Parsippany, NJ May 4, 2007 A new InfoTrack for Enterprise Mobility (IEM) study found that although enterprise expenditure on Fixed-Mobile Convergence (FMC) was in its early stages during 2006, the trend toward adoption of such voice solutions... [read more]
PR Web May 2, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP contact-center environment. This... [read more]
PR WEB April 24, 2007 Parsippany, NJ A new InfoTrack market research study reveals that, by 2009, more than half of the Small and Medium Business (SMB) users of IP-PBXs will utilize multiple devices to access their IP-PBXs and associated applications... [read more]
PR Web April 18, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report” recently conducted a study of contact center professionals to find out if contact centers are perceived by senior enterprise management... [read more]
PR Web March 21, 2007 Parsippany, NJ TelecomWeb’s “The Next Generation Contact Center Report,” has published an analysis of the impact of QPM on the Top Ten Leverage Points for Improving Contact Center Performance. The results... [read more]
PR Web Feb 28, 2007 Parsippany, NJ. Recent analysis of hospitality solutions by database publisher TelecomTactics shows that a focus on the “guest experience,” particularly in high-end hotels, has brought about a significant transformation in... [read more]
PR Web February 23, 2007 Parsippany, NJ TelecomWeb recently launched “The Next Generation Contact Center Report,” a free web site with weekly news briefs, white papers, case studies, and research and analysis geared toward... [read more]
PR Web February 9, 2007 Parsippany, NJ According to a new InfoTrack report, the U.S. small business market (SMB) is buying IP Telephony (IPT) in a big way – and in several flavors. InfoTrack for Enterprise Communications’... [read more]
PR Web February 7, 2007 Parsippany, NJ In the new “1H 2006 InfoTrack for Converged Applications Messaging Report”, InfoTech’s new analysis of voice and unified messaging CPE shipments shows Nortel assumed the Number One global position... [read more]
PR WEB February 5, 2007 Parsippany, NJ TelecomWeb reports that services buyers of Maintenance, Professional and/or Managed Services are most influenced by personal experience when selecting a services vendor. The new “InfoTrack for... [read more]
PR WEB January 29, 2007 Parsippany, NJ A new InfoTrack market research study describes in detail the disruptive impact Microsoft is having on the market for IP Telephony (IPT) systems as well as on the market for Unified Communications (UC)... [read more]
PR WEB January 23, 2007 Parsippany, NJ TelecomWeb reports that managed-services decision makers are biased to select voice-system manufacturers as providers of hosted telephony and voice applications. In addition, managed-services decision makers are... [read more]
PR WEB January 18, 2007 Parsippany, N.J. According to TelecomWeb’s new InfoTrack for Converged Applications “First-Half 2006 Contact Center Report,” global contact-center shipments for the first half of 2006 showed worldwide... [read more]
PR WEB Parsippany, NJ January 17, 2007 According to a new InfoTrack for Enterprise Services study, maintenance service providers are not leveraging their presence when it comes to voice-communications support, thus missing out on lucrative new... [read more]
PR WEB Parsippany, NJ December 15, 2006 According to a new mobile communications report issued by InfoTech: The Telecom Intelligence Group, two-thirds of enterprise decision-makers now are willing to seek outside assistance when it... [read more]
PR Web Parsippany, NJ December 15, 2006 Service providers should know that a company that considers a move to managed services likely will ask the following questions: Can we make money with them? What barriers or problems or old ways of thinking do we... [read more]
PR Web Parsippany, NJ December 11, 2006 According to a new white paper from TelecomWeb: The Telecom Intelligence Group, network and information security is a constantly moving target. The paper, “Managed Security Services Are In High Demand, and... [read more]
(PRWeb) Parsippany, NJ December 11, 2006 Now available is the proprietary “Hosted vs. Premises IP Telephony Total Cost of Ownership (TCO) Calculator,” developed by The Telecom Intelligence Group, that provides decision support for the purchase of... [read more]
PR WEB Parsippany, NJ December 6, 2006 The InfoTrack for Enterprise Communications (IEC) 3Q06 Report reveals IP convergence dominated global PBX line shipments for 3Q06, at 73 percent of the growing $14B annual market. Traditional PBX and... [read more]
PR Web October 17, 2006 – The TelecomWeb Fall Webcast Series, produced by The Telecom Intelligence Group, currently is available on-demand at www.telecomweb.com. The series features the presentation of exclusive research on market trends on critical... [read more]
PR WEB Geneva, Switzerland October 10, 2006 – John Lilley, EMEA Director for The Telecom Intelligence Group and publisher of U.K. consultancy Tarifica, a division of The Telecom Intelligence Group, will address International Telecommunication Union... [read more]
PR Web September 20, 2006 Parsippany, N.J. In its recently published “InfoTrack for Enterprise Services – Professional Services Track” report, InfoTech, part of The Telecom Intelligence Group, reports that... [read more]
PR Web September 15, 2006 Parsippany, NJ – The Telecom Intelligence Group today announced it will host a new webcast on “The Financial Impact of Managed Services on Service Providers”, as part of its Fall Webcast Series. The webcast... [read more]
PR Web Parsippany, NJ September 14, 2006 -- The Telecom Intelligence Group announced a new webcast on “Mobile Device Security and Management for Network Operators,” as part of its Fall Webcast Series. Sponsored by VeriSign and TelecomWeb... [read more]
PR Web September 8, 2006 Parsippany, NJ According to the just-published InfoTrack for Converged Communications: SMB Converged Applications Market Analysis and Forecast, during the next five years, revenue growth from SMB converged applications will... [read more]
PR Web September 7, 2006 Parsippany, NJ TelecomWeb: The Telecom Intelligence Group will present a Webcast analyzing on one of the most exciting and challenging opportunities in wireless communications and television broadcasting: ... [read more]
PR WEB August 31, 2006 Parsippany, NJ The Telecom Intelligence Group announces its multi-sponsored 4-part Fall Webcast Series on current topics affecting telecommunications business, including device management and security, maximizing revenue with managed... [read more]
Real-Time Global Tariffs Data To Include Chinese, Asian Focus PR WEB Beijing, China – August 23, 2006 – The Telecom Intelligence Group announced today plans for the expansion of its business in the Asia-Pacific region, starting with the opening of... [read more]
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