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Thursday, October 2, 2008     [Download/Print complete report - PDF]

InfoTrack for Unified Communications: 2008 SMB Market Analysis & Forecast

An in-depth study of the Small and Medium Business (SMB) market demand for Unified Communications (UC) Important findings: More than half of the U.S. SMBs polled are in the process of implementing, trialing or planning to implement IP Telephony, and some 70... [view report]

Sunday, April 1, 2007     [Download/Print complete report - PDF]

InfoTrack for Unified Communications: 2007 SMB Market Analysis & Forecast: Executive Summary

Over Half of SMBs Will Be Implementing IP Telephony by the End of 2007 Of the U.S. based Small and Medium Businesses (SMBs) that participated in this IUC research study, 40% said that they had already started implementing IP Telephony by the end of 2006... [view report]

Introduction and Methodology

Scope of InfoTrack for Unified Communications (IUC) This primary research study provides an in-depth analysis of the demand for IPT in the SMB Market (companies and institutions with 2 to 500 employees). It is the first study published in 2007 as part of the... [view report]

Analysis of SMB Market Demand for IP Telephony

SMB IP Telephony Adoption and Migration Most of the analyses in this section compare the market dynamics for IPT (IP Telephony) between the Small Business (SB) segment (2 to 100 employees) and the Medium Business (MB) segment (101 to 500 employees. Of the... [view report]

Analysis of International SMB Demand for IP Telephony

International SMB IP Telephony Adoption Of the 242 SMBs that participated in this study, 19% were international companies with home countries outside the U.S. EMEA accounted for about 40% of these international SMBs, predominately European companies. The Rest... [view report]

Forecast for SMB Unified Communications

Forecast Methodology InfoTech has been conducting primary research studies of the IP Telephony market since 1999. In each of these studies we developed detailed five-year U.S. market forecasts. These forecasts have always been driven by our analysis of market... [view report]

Tuesday, August 1, 2006     [Download/Print complete report - PDF]

SMB Converged Applications Market Analysis & Forecast: EXECUTIVE SUMMARY

About Half of SMBs Strongly Believe Converged Apps Can Change How They Do Business ICC primary research studies have consistently reported that 45% to 55% of U.S. businesses strongly believe in the following statement: "Converged applications that are... [view report]

SMB Converged Applications Market Analysis & Forecast: INTRODUCTION AND METHODOLOGY

Scope of InfoTrack for Converged Communications (ICC) This primary research study provides an in-depth analysis of the demand for converged applications used in conjunction with SMB IP Telephony systems and Hosted IPT services. It is the third study published... [view report]

SMB Converged Applications Market Analysis & Forecast: ANALYSIS OF SMB DEMAND FOR CONVERGED APPLICATIONS

SMB Implementation of Converged Applications According to the ICC report on SMB Market Analysis and Forecast published in March 2006, about 85% of U.S. SMBs expect to implement IP Telephony by 2010. The next four exhibits provide graphs that show the... [view report]

SMB Converged Applications Market Analysis & Forecast: ANALYSIS OF INTERNATIONAL SMB DEMAND FOR CONVERGED APPLICATIONS

International Outlook on Business Value of Converged Applications InfoTech has been conducting primary research studies on the market demand for IP Telephony since 1999. We have a panel of several thousand IT decision-makers that we survey four times a year... [view report]

SMB Converged Applications Market Analysis & Forecast: FORECAST for SMB CONVERGED APPLICATIONS

Forecast Methodology InfoTech has been conducting primary research studies of the IP Telephony market since 1999. In each of these studies we presented a five-year U.S. market forecast. These forecasts have always been driven by our analysis of market demand... [view report]

Saturday, July 1, 2006     [Download/Print complete report - PDF]

How Important is SIP to IP Telephony Decision-Makers?

Introduction to the Promise of SIP Session Initiation Protocol (SIP) is a signaling protocol standard that specifies procedures for telephony and multimedia conferencing over an IP network. SIP offers the promise of cost savings, device and media independence... [view report]

Wednesday, March 1, 2006     [Download/Print complete report - PDF]

SMB Market Analysis & Forecast: Executive Summary

2006 Could Be a Breakout Year for Small Businesses Implementing IP Telephony Of the Small Businesses that participated in this ICC research study, 21% said that they had already started implementing IP Telephony by the end of 2005. Another 20% said that they... [view report]

SMB Market Analysis & Forecast: Introduction And Methodology

Scope of InfoTrack for Converged Communications (ICC) This primary research study provides an in-depth analysis of the demand for IPT in the SMB Market (companies and institutions with 1 to 500 employees). It is the first study published in 2006 as part of... [view report]

SMB Market Analysis & Forecast: Analysis Of SMB Market Demand For IP Telephony

SMB IP Telephony Adoption and Migration Most of the analyses in this section compare the market dynamics for IPT (IP Telephony) between the Small Business (SB) segment (1 to 100 employees) and the Medium Business (MB) segment (101 to 500 employees. Exhibit 3... [view report]

SMB Market Analysis & Forecast: Analysis Of International SMB Demand For IP Telephony

International SMB IP Telephony Adoption InfoTech has been conducting primary research studies on the market demand for IP Telephony since 1999. We have a panel of several thousand IT decision-makers that we survey four times a year to create the ICC reports... [view report]

SMB Market Analysis & Forecast: Forecast For SMB Converged Communications

Forecast Methodology InfoTech has been conducting primary research studies of the IP Telephony market since 1999. In each of these studies we developed detailed five-year U.S. market forecasts. These forecasts have always been driven by our analysis of market... [view report]

Thursday, September 1, 2005  

Mid-market Analysis And Forecast: Executive Summary

Mid-Market Accounted for 23% of 2004 Installed Base By the end of 2004, the U.S. installed base of CPE (Customer Premises Equipment) totaled 115 million station-lines. CPE includes PBXs, Key/Hybrid systems, Centrex service and IP Telephony. Large Enterprises... [view report]

Mid-market Analysis And Forecast: Introduction And Methodology

Scope of InfoTrack for Converged Communications (ICC) This primary research study provides an in-depth analysis of the demand for IPT in the Mid-Market (companies and institutions with 100 to 999 employees). It is the third study published in 2005 as part of... [view report]

Mid-market Analysis And Forecast: Analysis Of Mid-market Demand For IP Telephony

Mid-Market IP Telephony Adoption Rate By the end of 2004, over 40% of the Mid-Market companies that participated in this study had begun to implement IP Telephony, at least at one site –18% at 1 site, 12% at 2-5 sites, 6% at 6-10 sites and 4% at more than... [view report]

Mid-market Analysis And Forecast: Forecast For Mid-market Converged Communications

Forecast Methodology InfoTech has been conducting primary research studies of the IP Telephony market since 1999. In each of these studies we developed detailed five-year U.S. market forecasts. These forecasts have always been driven by our analysis of market... [view report]

Saturday, January 1, 2005  

SMB Market Analysis Update: Executive Summary

SMB Accounts for 45% of U.S. CPE Installed Base, but only 26% of IP Telephony Base By the end of 2004, the U.S. installed base of CPE (Customer Premises Equipment) totaled 114 million station-lines. CPE includes PBXs, Key/Hybrid systems, Centrex service and... [view report]

SMB Market Analysis Update: Introduction And Methodology

Scope of InfoTrack for Converged Communications (ICC) Since 1999, InfoTech has been conducting primary research studies on the market demand for IP Telephony. In 2003, we expanded these studies and published comprehensive reports on the results of our... [view report]

 

Interested in participating in one of our surveys? We're currently offering five chances to win $100 to Amazon.com. Qualify through our InfoTech Survey on Microsoft and IBM in Unified Communications.

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