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InfoTrack for Enterprise Services (IES)


The IES tracking and reporting program focuses on three areas of the voice and IP Telephony/converged services market space:

IES Maintenance Services Track  go to reports
Voice and IP systems-maintenance market analyses. The IES Maintenance Services report is a semi-annual report that combines detailed competitor profile information; market trends and issues analysis; remote monitoring details; end-user primary research; and market sizing, market share and forecast data regarding the voice lifecycle maintenance market.

Maintenance Services Report

IES Managed Services Track  go to reports
Managed-services market analysis. The IES Managed Services report is a semi-annual report that combines detailed competitor profile information, market trends and issues analysis, managed service offer details, end-user primary research, and market sizing and forecast data on the managed-services market.

Managed Services Report
Managed Services Market Share Report


IES Professional Services Track  go to reports
IP and convergence systems professional-services market analysis. The IES Professional Services report is a semi-annual report that combines detailed competitor profile information, market trends and issues analysis and end-user primary research along with market sizing and forecast data on the voice communications system Installation & Implementation services and converged communications professional services markets.


Professional Services Report

Professional Services Market Analysis: Research on End User Interests, Priorities and Satisfaction Reports

More Information on Recently Released Reports: 

Managed Services Report

Maintenance Services Report

Professional Services Report: Customer Satisfaction and End User Approval of Selected Services

Professional Services Report: End User Interests and Priorities
Professional Services Channel Analysis and Market Share Report
Managed Services Market Share Report
Managed Services Report



Annual Review:
A complete analysis of the managed/hosted, maintenance and professional services markets.

Learn more

To request more information on the IES program - please contact Mike O'Neill 973-602-0114 
 

Interested in participating in one of our surveys? Please join our research panel.

Just Published, Exclusive Research:


 
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