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InfoTrack for Enterprise Services (IES)

IES: Managing The Company’s Wireless Gear – Putting Wireless Equipment/Expense Management (WEM) To Work 
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This report is part of a T3i Group series of primary research studies on the market demand for WEM, and it builds on previous InfoTrack reports/analyses dealing with enterprise mobility. Using research survey responses from T3i Group’s panel of international enterprise and SMB users coupled with input from WEM suppliers, service providers and end users, this report provides insight into how businesses are dealing with the costs and network security related to the increased adoption of enterprise mobility.

IES: Global Market Demand for Hosted IP Telephony and Hosted - SaaS UC Applications Market Outlook
 
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T3i Group’s InfoTrack for Enterprise Services: Global Market Demand for Hosted IP Telephony and Hosted - SaaS UC Applications Market Outlook report presents a comprehensive analysis and snapshot of the state of the hosted telephony and applications market.

IES: The State of Fixed Mobile Convergence  go to report
T3i Group’s InfoTrack for Enterprise Services: The State of Fixed Mobile Convergence report presents a comprehensive analysis and snapshot of the state of the FMC market, including:

  • The go-to-market strategies of FMC suppliers and service providers in terms of their technologies (hardware and software);
  • Planned feature-set offerings and delivery strategies (such as hosted versus site-based);
  • What capabilities enterprise users demand of a mobile handset in a FMC deployment, including the challenges posed by incorporating “prosumer” devices into the company network alongside more traditional wireless devices like smartphones and BlackBerrys;
  • How enterprises can streamline their operations and cut costs by deploying FMC solutions. 

The IES tracking and reporting program focuses on three areas of the voice and IP Telephony/converged services market space:

IES Maintenance Services Track  go to reports
Voice and IP systems-maintenance market analyses. The IES Maintenance Services report is a semi-annual report that combines detailed competitor profile information; market trends and issues analysis; remote monitoring details; end-user primary research; and market sizing, market share and forecast data regarding the voice lifecycle maintenance market.

Maintenance Services Report

IES Managed Services Track  go to reports
Managed-services market analysis. The IES Managed Services report is a semi-annual report that combines detailed competitor profile information, market trends and issues analysis, managed service offer details, end-user primary research, and market sizing and forecast data on the managed-services market.

Managed Services Report
Managed Services Market Share Report


IES Professional Services Track  go to reports
IP and convergence systems professional-services market analysis. The IES Professional Services report is a semi-annual report that combines detailed competitor profile information, market trends and issues analysis and end-user primary research along with market sizing and forecast data on the voice communications system Installation & Implementation services and converged communications professional services markets.


Professional Services Report

Professional Services Market Analysis: Research on End User Interests, Priorities and Satisfaction Reports

More Information on Recently Released Reports: 

Managed Services Report

Maintenance Services Report

Professional Services Report: Customer Satisfaction and End User Approval of Selected Services

Professional Services Report: End User Interests and Priorities
Professional Services Channel Analysis and Market Share Report
Managed Services Market Share Report
Managed Services Report



Annual Review:
A complete analysis of the managed/hosted, maintenance and professional services markets.

Learn more

To request more information on the IES program - please contact Bonnie Fairbrother by email at bfairbrother@t3igroup.com or by phone at (973) 602-0181.
 

Interested in participating in one of our surveys? Please join our research panel.

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